"Everyone from Backup Power was extremely knowledgeable and professional. They explained everything and then got the job done. At the end of the installation they checked to make sure everything was working properly and while the generator was working as it should they discovered that we didn’t have the correct equipment from the gas company. Backup Power told us to call the gas company and let them know when the gas company was at our house so they could come back to talk to the gas company for us. They could easily have just told us to deal with the gas issues on our own because the installation was done but they went out of their way to come and help us through a problem that was not their issue. We really appreciate that they stuck with us to deal with the gas company. They definitely go above and beyond and are genuinely good people. Do not hesitate to have Backup Power install a generator for you. Thank You Backup Power - you guys are the best!" – K.C. Acme, PA